Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the site owners.

We may also use similar technologies such as local storage, session storage, and pixels. When we refer to "cookies" in this policy, we include these technologies where relevant.

2. Types of Cookies We Use

We use the following categories of cookies on our site:

• Strictly necessary cookies — Essential for the website to function. They enable core features such as security, network management, and access to secure areas (e.g. your account and basket). You cannot opt out of these.
• Functional cookies — Allow the website to remember choices you make (e.g. language, region, or display preferences) and to provide enhanced, personalised features.
• Analytics and performance cookies — Help us understand how visitors use our site (e.g. which pages are visited most). This information is used to improve how the site works and is generally aggregated and anonymised.
• Marketing cookies — May be used to deliver relevant adverts and to measure the effectiveness of campaigns. These may be set by us or by third parties (e.g. advertising networks) with our permission.

3. Specific Cookies We Use

We use cookies for purposes including:

• Session and authentication — so you can log in and stay logged in securely.
• Shopping basket and checkout — so your selections are remembered as you browse.
• Security — to help detect and prevent fraud and abuse.
• Preferences — such as currency, language, or recently viewed items.
• Analytics — to see how the site is used so we can improve it (e.g. page views, journey flows).

If we use third-party services (e.g. analytics or payment providers), those providers may set their own cookies. We only allow such cookies where we have a lawful basis and where we have informed you in this policy or in our Privacy Policy.

4. How Long Do Cookies Last?

Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period (e.g. 30 days, 1 year) or until you delete them. The exact duration depends on the purpose of the cookie; we do not keep non-essential cookies longer than necessary.

5. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Cookie banner or preferences — When you first visit our site, you can accept or reject non-essential cookies via our cookie consent tool. You can change your choices at any time through the link in the footer or in your account settings where available.
• Browser settings — Most browsers let you block or delete cookies. You can usually find these options under "Settings", "Privacy", or "Cookies". Blocking all cookies may affect how the site works (e.g. you may not be able to log in or use the basket).

Strictly necessary cookies do not require your consent under UK law but you can block them via your browser; doing so may mean parts of the site do not work properly.

6. Third-Party Cookies

Some cookies are set by third parties (e.g. analytics, payment, or advertising partners). We only work with partners we trust and who are required to handle data in line with applicable law. Their use of cookies is governed by their own privacy and cookie policies, which we encourage you to read.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the bottom of this page will be revised when we make changes. We encourage you to review this policy periodically. Where changes are significant, we may notify you by email or via a notice on the site.